Delivery Manager / Account Manager

Posted 4 weeks ago

Experience: 6 to 10 years

Job Location: Noida

Job Description

The Account Manager is responsible for all client interfaces within the assigned Account or a portfolio of Accounts for defined countries or service lines within IT recruitment and Staffing practice. The Account Manager builds and manages key client relationships, and is responsible for the top-line and bottom-line performance of the portfolio. Working exposure in the APAC region will be preferred.
Roles & Responsibilities :

  • Account Planning: building a comprehensive account plan, which details critical relationships required, the opportunities and the revenue expected from such options, and potential threats and weaknesses that need to be addressed.
  • Business Development: responsible for building and managing a portfolio, driving revenues within the assigned Account or the portfolio of Accounts, by being the owner of the entire Opportunity Management cycle. That involves identifying business opportunities, selling, service delivery, and negotiations.
  • Client Delivery: Work closely with the delivery teams to ensure that the team understands the customer requirements, and is aligned.
  • Negotiation and On-boarding: Coordinate with the consultants to ensure fitment with the client needs; negotiate the rates or salaries; and ensure onboarding, as per customer requirements.
  • Responsible for handling complete recruitment life cycle for high-end or niche requirements from the client.
  • Thoroughly understand and work on the requirements of the client and guide the team to work.
  • Analysing, Screening, & Submitting consultant profiles as per client requirements.
  • Conduct initial screenings, and reference checks, negotiate pay rates, and relocation, coordinate client interviews and work with the Account Managers to close the position.
  • Responsible for maintaining and communicating candidate follow-up and status updates regularly.

About Outworks Solutions

Outworks Solutions helps tier-one IT organisations improve their workforce. Our expert recruiters aim to bridge the gap between employers and talents. Furthermore, we create result-driven solutions aimed at enriching customer experience. Our headquarter and state-of-the-art development centre are established in Noida, and we have multiple teams operating from Bengaluru, Pune, Dehradun and Nagpur. Outworks Solutions has been a trusted partner to India’s largest service-based IT companies and Global Captive Centres (GCCs). We will meet your expectations.

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